JOB DESCRIPTION Meets and greets arriving guests, engage each guest as a unique individual and listen attentively to their requests Perform accurate check ins and check outs of guests daily Answer the telephone in a timely
The Duty Manager assists the Front Office Manager / Assistant Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This
The Experience Curator greets and registers guests, providing prompt and courteous service. He/she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the